Many sales people, and people in general, could be more effective, and successful, if they were aware of their blind spots. Your blind spots can become visible and evident by developing your self-awareness and getting input from others. Here are some ideas for improving yours.
- Self- awareness – pay attention to where you often come up short or miss opportunities, these are your biggest growth areas.
- Do people stop talking when you come to the room? Maybe it’s because you speak over people and your clients, cut them off or generally ignore their viewpoints. Make an effort to effectively engage others by applying active listening skills – eye contact, rephrasing what they have said in order to understand and show an interest in what they are saying. You don’t have to agree with their viewpoint, just show respect and consideration.
- People don’t acknowledge you – you’re “invisible”. What does your body language and demeanour communicate? Perhaps you’re too passive and polite so that you don’t end up being noticed or taken seriously. Perhaps you need to assert yourself more and find opportunities to present your ideas in a way that you are heard. This may require some rehearsing so you come across effectively and increase your confidence.
- Non-stop talking. Do you start to speak and not stop until the last person has left the room? Many well-meaning, enthusiastic sales people don’t realize that they are actually overwhelming others with their non-stop talking. You may be someone that processes your thoughts and ideas out loud. If you do, learn to start using your “inside voice” more and process your ideas before you share them with the rest of the world.
There are none so blind as those who will not see. The most deluded people are those who choose to ignore what they already know. ~Thomas Chalkley